Shipping & Delivery Policy
Effective Date: 21 July 2026
This Shipping & Delivery Policy applies to all orders placed on
madhavnarmadeshwarshop.com, operated by
Madhav Narmadeshwar Shop.
Business Information
Business Name: Madhav Narmadeshwar Shop
Owner: Shyam Bhamoriya
Address: 13, Ram Mandir Gali, Hatai Chowk, Near Vijay Kirana, Bakawan, Madhya Pradesh – 451113, India
Phone: +91 96690 91954
Email: shyambhamoriya7@gmail.com
Shipping Coverage
We provide delivery services across
India and also support
international shipping for selected countries, subject to courier availability and destination regulations.
Order Processing Time
After an order is confirmed, our team performs product verification, packing, and dispatch preparation.
Estimated processing time:
- Standard Home Shivling Orders: 1-3 business days
- Large Temple Orders / Custom Size Orders: 3-10 business days
- Bulk or Project Orders: Processing time may vary based on quantity and product availability
Business days exclude Sundays and public holidays.
Dispatch Confirmation
Once the order is dispatched, customers receive a dispatch confirmation through WhatsApp, SMS, or email.
The confirmation may include:
- Order number
- Courier or transport partner
- Tracking ID / Consignment number
- Estimated delivery window
Estimated Delivery Timelines
Within India
- Metro Cities: 3-7 business days
- Tier 2 / Tier 3 Cities: 4-9 business days
- Remote Areas: 5-12 business days
International Orders
International delivery timelines vary by destination country and customs procedures. Typical transit time may range from
7-21 business days after dispatch.
These timelines are estimates and may change due to customs clearance, airline schedules, or local delivery conditions.
Packaging Process
Narmadeshwar Shivling products are packed using protective materials suitable for stone products.
Our packing process may include:
- Individual wrapping
- Cushioning material
- Reinforced outer packaging
- Fragile handling markings (where applicable)
For large temple Shivling, wooden or heavy-duty packaging may be used depending on size and weight.
Tracking Your Order
Customers can track their shipment using the tracking ID shared after dispatch.
If tracking information does not update immediately, please allow
24-48 hours for courier systems to reflect the latest status.
For tracking assistance, contact us at
shyambhamoriya7@gmail.com or
+91 96690 91954.
Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Floods or natural events
- Transport disruptions
- Courier operational issues
- Public holidays
- Remote area routing
- Customs clearance for international shipments
We will make reasonable efforts to assist customers in tracking delayed shipments, but courier transit is handled by third-party logistics providers.
Incorrect Address or Delivery Failure
Customers are responsible for providing an accurate delivery address, pin code, and contact number.
If a shipment is returned due to:
- Incorrect address
- Incomplete address
- Customer unavailable for delivery
- Repeated delivery failure
additional re-shipping charges may apply.
Cash on Delivery (COD) Shipments
COD is available only for eligible products and serviceable locations.
For COD orders:
- Customers must be available at the delivery address.
- Repeated refusal of confirmed COD orders may result in restriction of future COD service.
- Large temple orders may require prepaid confirmation depending on size, weight, and transport arrangements.
International Shipping Conditions
International customers are responsible for:
- Import duties
- Customs charges
- Local taxes
- Regulatory compliance in the destination country
These charges are not included in the product price unless specifically stated during checkout.
Damaged Shipment Procedure
If a package arrives in damaged condition:
- Take photographs of the unopened package.
- Record a video while opening the package.
- Contact us within 24 hours of delivery.
Damage claims are handled according to our
Return, Refund & Cancellation Policy.
Important Delivery Disclaimer
Estimated delivery dates are provided for customer convenience only. We do not guarantee delivery on a specific date unless a separate written commitment has been provided for a particular order.
Contact Us
For shipping, tracking, dispatch, or delivery-related support, please contact:
Madhav Narmadeshwar Shop
13, Ram Mandir Gali, Hatai Chowk, Near Vijay Kirana, Bakawan, Madhya Pradesh – 451113, India
Phone / WhatsApp: +91 96690 91954
Email: shyambhamoriya7@gmail.com
Support Hours: Monday-Saturday, 10:00 AM – 7:00 PM IST