Terms & Conditions
Effective Date: 21 July 2026
These Terms & Conditions (“Terms”) govern your use of madhavnarmadeshwarshop.com and the purchase of products from Madhav Narmadeshwar Shop. By accessing this website or placing an order, you agree to these Terms.
1. Business Information
Business Name: Madhav Narmadeshwar Shop
Owner: Shyam Bhamoriya
Business Type: Individual Proprietorship
Address:
13, Ram Mandir Gali
Hatai Chowk, Near Vijay Kirana
Bakawan, Madhya Pradesh – 451113, India
Phone: +91 96690 91954
Email: support@madhavnarmadeshwarshop.com
2. Nature of Products
We sell physical Narmadeshwar Shivling products for home worship, personal puja, and temple installation purposes.
Narmadeshwar Shivling is a religious worship product. Product purchase is based on customer preference, size requirement, design choice, and availability.
We do not provide guaranteed spiritual, financial, medical, astrological, or life-changing results through any product sold on this website.
3. Product Availability
All products are subject to availability. Because many Narmadeshwar Shivling pieces are natural stone products, shape, pattern, color tone, and texture may vary slightly from product photographs.
We reserve the right to:
Update product availability
Modify product listings
Discontinue a product without prior notice
Limit quantities for large orders
4. Pricing
All prices are displayed in Indian Rupees (INR).
Prices shown on the website are the product prices at the time of purchase.
Applicable shipping charges, if any, are displayed during checkout before order confirmation.
We reserve the right to correct pricing errors or update prices without prior notice.
5. Order Placement
Orders may be placed through:
Website checkout
WhatsApp communication
Phone support
Website inquiry form
An order is considered confirmed only after:
Product availability is verified, and
Our team confirms the order details with the customer.
We may contact customers for address verification, size confirmation, or delivery clarification before processing the order.
6. Payment Methods
We may offer:
Prepaid online payment
UPI payment
Bank transfer
Cash on Delivery (COD) for eligible products and serviceable locations
COD availability depends on courier serviceability, product category, order value, and delivery location.
7. Shipping & Delivery
We provide delivery across India and support international shipping for selected destinations.
Estimated delivery timelines are provided for reference and may vary due to courier operations, weather conditions, transport delays, or regional restrictions.
Once the order is dispatched, tracking details are shared through WhatsApp, SMS, or email.
Delivery dates are estimates, not guaranteed deadlines.
8. Inspection at Delivery
Customers are advised to inspect the package at the time of delivery.
If the package appears damaged:
Take clear photographs of the outer packaging and product.
Contact us within 24 hours of delivery.
Share the order number and damage evidence through WhatsApp or email.
Claims reported after the specified period may not be eligible for replacement review.
9. Returns & Replacements
Return and replacement requests are governed by our Return & Refund Policy.
Generally, replacement may be considered for:
Transit damage
Wrong product received
Major manufacturing defect identified upon delivery
Replacement approval is subject to verification of photographs, videos, and order records.
10. Order Cancellation
Before Dispatch
Customers may request cancellation before the order is dispatched.
After Dispatch
Orders cannot be cancelled once they have been handed over to the courier or transport partner.
For prepaid cancelled orders approved before dispatch, refunds are processed to the original payment method within the applicable processing period.
11. Customer Responsibilities
Customers are responsible for providing:
Accurate name
Correct mobile number
Complete delivery address
Correct pin code
Availability to receive the shipment
Additional shipping charges caused by incorrect address information may be charged to the customer.
12. Website Use
You agree not to:
Use the website for unlawful purposes
Attempt unauthorized access to our systems
Copy website content for commercial use without permission
Interfere with website functionality or security
We reserve the right to restrict access for misuse or suspicious activity.
13. Intellectual Property
All website content, including:
Text
Product descriptions
Images
Logos
Graphics
Videos
Layout design
is the property of Madhav Narmadeshwar Shop or used with appropriate permission. Unauthorized reproduction or commercial use is prohibited.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Madhav Narmadeshwar Shop shall not be liable for:
Indirect or consequential damages
Delays caused by courier partners
Loss arising from incorrect customer information
Personal beliefs or expectations associated with religious products
Temporary website interruptions or technical issues
Our total liability, if any, shall be limited to the amount paid for the relevant order.
15. International Orders
International customers are responsible for:
Import duties
Customs clearance
Local taxes
Regulatory compliance in the destination country
Delivery timelines for international shipments may vary significantly depending on customs procedures.
16. Privacy
Customer information is handled according to our Privacy Policy, which forms an integral part of these Terms.
17. Changes to Terms
We may update these Terms from time to time to reflect changes in business practices, website features, or legal requirements. The updated version will be published on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised Terms.
18. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes arising from the use of this website or purchase of products shall be subject to the jurisdiction of the competent courts in Khargone, Madhya Pradesh, India.
19. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Madhav Narmadeshwar Shop
13, Ram Mandir Gali, Hatai Chowk, Near Vijay Kirana, Bakawan, Madhya Pradesh – 451113, India
Phone: +91 96690 91954
Email: support@madhavnarmadeshwarshop.com